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Frequently asked questions
Where do you ship?
Felix Fabrique currently ships within Switzerland.If you are based outside Switzerland and would like to place an order, please get in touch before ordering. I will be happy to see whether shipping to your location is possible.
When will I receive my order?
Orders are usually prepared and shipped within 3 to 5 working days from the date of purchase.For made-to-order or pre-order pieces, preparation times may vary. The estimated timeframe will always be indicated on the relevant product page.Please note that delivery time may vary depending on the shipping service once your order has been dispatched.
Where are Felix Fabrique pieces made?
All Felix Fabrique jewellery is designed and handmade in Switzerland.Each piece is individually made by hand, in small batches or as a one-of-a-kind creation.
Have a question that is not answered here? Get in touch—I’ll be happy to help.
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